Privacy Policy
WHAT TYPE OF INFORMATION DO WE COLLECT?
We collect and store information that you voluntarily provide through our website forms, such as your name, email address, phone number, and project or property details. We may also automatically collect certain technical data, including your IP address, browser type, device information, and how you interact with our site such as pages viewed and time spent. We use software tools such as Google Analytics and Wix analytics to measure and collect session information, including page response times and visitor interactions, to improve user experience and site performance. We do not collect passwords, login details, or credit card information through this website. Any payments, if applicable, are processed securely through third-party providers that follow PCI-DSS standards.
HOW AND WHY WE COLLECT INFORMATION?
When you submit a form on our website - such as requesting a quote, booking a consultation, or completing a feasibility questionnaire - we collect the personal information you provide, including your name, email address, phone number, and property details. We use this information to respond to your inquiry, provide project-related information, or deliver the services you requested. Additionally, we may collect non-personal information such as browser type, device data, and site interactions to improve user experience. We collect this information to operate and improve our services, provide customer support, contact visitors with updates or promotional messages (only with consent), create aggregated data for analytics, and comply with applicable laws and regulations.
HOW WE STORE, USE, AND COMMUNICATE YOUR PERSONAL INFORMATION
Our website is hosted on the Wix.com platform, which provides us with the online tools to operate and communicate with clients. Your data may be stored through Wix’s secure data storage, databases, and general applications, all protected by firewalls and industry-standard safeguards. If payments or deposits are ever processed through third-party providers, those transactions are encrypted and handled according to PCI-DSS standards to ensure secure data handling. We use the information you share to provide and improve our services, respond to inquiries, and contact you with relevant updates or project-related information. With your consent, we may also send occasional marketing messages, newsletters, or promotional offers. Communication may occur via email, phone, text, or mail. If you wish to withdraw consent, or if you would like to access, correct, amend, or delete any personal information we hold about you, please contact us at hello.onebuild@gmail.com. We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting to this website, and material updates will be clearly noted so you remain informed of what information we collect and how it is used or disclosed.